Need tech help? We're here to help you with your laptop, phone, tablet or other device.
We can assist students living in the residence halls and Northern View Community with a variety of issues and provide helpful information for using technology on campus.
To ensure that you'll have the best experience possible, we expect you to prepare your personal devices prior to arriving on campus.
Make sure your operating system is configured for automatic updates.
Install antivirus software and make sure it's configured for automatic updates. You should only have one antivirus product on your computer at a time.
To use the wired connection in your room, you will need to purchase your own Ethernet cable. You can use an unmanaged hub or switch to connect more than one network device to a jack.
We're here to help! If you have any questions about getting your device ready for NIU, contact the Service Desk at 815-753-8100.
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